Privacy Policy

Introduction

ZIA Inc. ("ZIA," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services, including the ZIA augmented reality platform.

Please read this policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, and contact details, that you voluntarily give to us when you register with us or when you choose to participate in various activities related to our services.
• Device & Usage Data: Information our servers automatically collect when you access our platform, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
• Sensor & Spatial Data: When using ZIA hardware, we may collect spatial mapping data, gaze interaction data, and contextual usage information to improve the performance of our AR systems. This data is processed locally on-device wherever possible.
• Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of a message or attachments you may send us, and any other information you choose to provide.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Operate, maintain, and improve our platform and services.
• Process transactions and send you related information.
• Send administrative information, such as updates, security alerts, and support messages.
• Respond to customer service requests and support needs.
• Monitor and analyze trends, usage, and activities to improve your experience.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Comply with legal obligations.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need personal information, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request deletion of your personal data.
• The right to object to or restrict our processing of your personal data.
• The right to data portability.

Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, no security system is impenetrable and we cannot guarantee our security measures will prevent every unauthorized attempt to access, use, or disclose your information.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@zia.com.